Online scam?
Posted: 10 Oct 2008 10:15 am
My friend sent me this email. Anyone know what if anything he can do to get his money from it? Feel free to move the post if this is the wrong place for it.
If you thought major American companies were above shady scams, you thought wrong. I recently bought an Xbox 360 Elite on Amazon, because they had a $60 gift card promotion. The fine print said they would send the gift card code via e-mail by September 30th, but if your console hadn't shipped yet, they would send it after the console shipped. So a week goes by & I never got my gift card. When I followed up, they replied & said my purchase wasn't eligible because the promotion expired September 14th(I ordered it the 27th). I read the fine print 5 times before purchasing, and September 14th wasn't in there at all. So I look again, & BAM, they changed their fine print!! Go to google or yahoo & type in "Amazon 360 $60 gift card promotion", and hit the main link. Then go back to the search engine & hit the cached link(a snapshot the search engines had taken before as backup) and notice the difference at the end of the 1st paragraph.
The worst part is Amazon's customer services reps(in both e-mail & on the phone) have continued to play stupid and robotically repeat the expiration date as if I'm some idiot that didn't read the fine print, they wouldn't even so much as apologize, and they claimed there's no line for the promotions department. This is the most atrocious customer service experience I've ever had the misfortune of encountering, I'm reporting it to the BBB, and just thought I'd pass along this information so you all know what SCAMAZON.com is capable of.